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Break through Anxiety and Stress in the Workplace –
              from the perspective of Bowen Family Systems Theory

With rapid changes of the business environment and the pandemic situation, the anxiety level of an organization is intensified. This course introduces a different approach to understanding the stresses and anxiety in the organization and their manifestations.  It will help individuals to develop thoughtful thinking, to get comprehensive feedback and take up ownership in managing the relationship challenges at work.


Under the framework of Bowen theory, this course will help to:

  • Relieve the impact of the stress, pressure and anxiety
  • Increase awareness of triangles and the related emotional processes
  • Assess relationships and define priorities at work
  • Help to see one’s part in the system
  • Enhance maturity and sense of responsibility in one’s self
  • Manage conflicts without scapegoating or distancing
  • Strengthen connection in both personal and business environment.
  • Enhance emotional health

Feb 11, 18, 25 and Mar 4. 2022 (Friday) 7:00 pm – 9:00 pm (4 sessions , Total 8 hours)

  Topics Concepts
  • Understand how anxiety developed and the symptoms manifested in the organization.
  • Intensity of anxiety leads to bad decision.
  • The 2 life forces in the system affect one’s anxiety level.
Anxiety/togetherness  Vs Individuality
  • In an emotional unit, triangles are inevitable. How can we identify the triangles and avoid being drag into them?
  • Can we perform without being over- functioning or under-functioning?
Triangles/ Over and Under Functioning
  • How to Interpret the emotional process in the system
  • How to manage conflict without using cut-off , distancing or blaming others
Emotional Process in the system/Distancing
  • Managing self in the anxious workplace.
  • How to stay calm, have thoughtful thinking and maintain I position.
Differentiation of self /I position

Candidates from a variety of backgrounds including the helping professions and business executives at any level. 

Candidates should be:

  • Motivated to learn about selfand to solicit constructive feedback, open to new ideas.
  • Willing to be responsible for self.
  • Willing to adopt system ideas at workplace

Jean Tai, M.B.A., M. Guidance & Counselling
戴玉禎女士 工商管理碩士, 諮商與輔導碩士

Having worked in the business sector for many years in her earlier career with a Master of Business Administration, Ms Jean Tai has turned to the field of counselling after graduating from the Hong Kong Polytechnics University and obtained her Master Degree in Guidance and Counselling. She continued her further studies in counselling through the approach of Bowen Family Systems Theory at ISS Family Institute.

Ms Tai is enthusiastic about bringing with her more than 20 years of experience from the business world and her learning of Bowen theory into her private practice. Her focus is to help clients manage their daily life, family relationships, personal issues,  and workplace relationships towards better differentiation of self (emotional maturity), to regulate their emotions, and express their I position better in their environment.

Course Code: AW 01/22
Date & Time: Feb 11, 18, 25 and Mar 4, 2022 (Friday)
7:00 pm – 9:00 pm
(4 sessions , Total 8 hours)
Fee: HKD $1,200 (COF Membership: HKD $1,140) 
Venue: International Social Service Hong Kong Branch, 6/F, Southorn Centre, 130 Hennessy Road, Wanchai, Hong Kong
Online (Zoom)
Target: Candidates from a variety of backgrounds including the helping professions and business executives at any level.
Instructor: Ms. Jean Tai, M.B.A., M. Guidance & Counselling
Language: Cantonese supplemented with English

You may download the application form as below, or proceed for online enrollment. 

Click here for application form in word format
Click here for application form in PDF format

Feel free to write to issfi@isshk.org any time to inform us of your interest in this course even when there is no date set for the class yet. We can form a class any time when there are at least 6 interested persons for the course. 

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