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A New Way to Improve Workplace Effectiveness!


Learn more effective self-management strategies in the workplace through
better understanding of  the workplace’ s emotional functioning!

Success of an organization is tied to the quality of its relationship system.  Yet, in many work places, workmates’ relationships can be challenging.  Gossips, push for alliances /collusions, pressure to conform, threats of rejection, divisiveness due to polarized standpoints, being dominated or forced to submit, and unequal shouldering of responsibilities can make work life stressful.

In this workshop, discover the strategies to become more effective in the workplace through the use of systems thinking in understanding the emotional side of your workplace and managing yourself effectively in it.



  1. To learn effective ways of dealing with tension and anxiety at the workplace through learning the systems concepts.
  2. To enhance the capacity to undertake rational and principled actions, and also the capacity to maintain effective connections with workmates.



  1. “Why don’t you do it my way! “  The two life forces of an emotional system – impact on organizational dynamics.
  2. Identifying the symptoms of an anxious workplace.
  3. Managing triangles (e.g. gossips, alliances, collusions, scapegoating)  at the workplace
  4. Discovering how your family-of-origin experiences (e.g. birth order, emotional roles, and family themes) affect your work style and  functioning with others.
  5. Managing self in anxious situations – emotional reactivity and emotional self-regulation
  6. Adopting systems ideas at the workplace


Course code:  WP 03/20


Date   & Time: To be confirmed  7:00 pm- 9:45 pm
Fee: HK$2,500     (COF HK$2,400)
Venue: International Social Service Hong Kong Branch, 6/F, Southorn Centre, 130 Hennessy Road, Wanchai, Hong Kong
Target: Anyone interested in self-growth and enhancing functioning in the workplace.
Instructor: Mrs. Peggy Chan, B.Soc.Sc., M.Ed., R.S.W.
Language: Cantonese supplemented with English



Mrs. Peggy Chan, B.Soc.Sc., M.Ed., R.S.W.

Mrs. Peggy Chan is presently Director of Programme, ISS Family Institute, International Social Service Hong Kong Branch.

Mrs. Peggy Chan started her study of Bowen theory in the early 1990s in Vancouver.  She continues her study of Bowen theory through attending the Postgraduate Program on Bowen Family Systems theory and Its Applications at the Bowen Center for the Study of the Family, Washington DC, U.S.A. from 2008-2013, and the Bowen Center’s Research Seminar group since 2013.   She had presented at the 51st Annual Symposium of the Bowen Center in Nov., 2014, and was a plenary speaker of the First International Conference on Bowen Family Systems Theory, Pittsburg, U.S.A. in August, 2015.

Mrs. Chan is a frequent speaker on Bowen theory, and has conducted many workshops and courses on the systemic way of seeing relationships, the applications of Bowen theory in work situations , clinical practice, and family.

She has over 20 years of experience in counseling individuals and families, conducting clinical supervision, and training professionals. Her areas of specialization include marital and women‘s issues, sexual issues, loss and grief, parent-child difficulties, and cultural adaptation. She is Adjunct Assistant Professor of the University of Hong Kong, teaching and supervising M.Soc.Sc. (Counselling) students since 2002.   She is Associate Fellow and Approved Supervisor of the Hong Kong Professional Counselling Association.  She is also the Approved Supervisor of The Hong Kong Marriage and Family Therapy Association.




You may download the application form as below, or proceed for online enrollment. 

Click here for application form in word format
Click here for application form in PDF format





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